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# Improving Support Documentation by using Video in the Dashboard - WordCamp LAX 2013
- URL: https://jasontucker.blog/wordcamp-lax-2013-presentation/
- Published: 2013-09-22T20:26:08.000Z
- Updated: 2013-09-22T20:26:08.000Z
- Author: Jason Tucker
- Tags: #wordpress

![WCLA_badge-speaking](https://jasontucker.blog/content/images/2020/01/WCLA_badge-speaking.png)This weekend I spoke at [WordCamp LAX 2013](http://2013.la.wordcamp.org/?ref=jasontucker.blog). I used the Markdown to Presentation tool [Biggie](http://macwright.org/biggie/?ref=jasontucker.blog) to create the slides: [http://bl.ocks.org/anonymous/raw/6664651/](http://bl.ocks.org/anonymous/raw/6664651/?ref=jasontucker.blog) Below is the text from these slides.

# Jason Tucker

Improving Support Documentation by using Video in the Dashboard.

[*wpmedia.pro*](http://www.wpmedia.pro/?ref=jasontucker.blog)

[*wpwatercooler.com*](http://www.wpwatercooler.com/?ref=jasontucker.blog)

# Why video?

### Text Based Learner

vs.

### Visual Learner

# Here is why

- YouTube is the second largest search engine
- Over 6 billion hours of video are watched each month
- That’s almost an hour for every person on Earth

# Look Great

- Clean the room you are recording in
- Control the noise in the room
- Light the room and you

# Sound Great

- [Blue Microphones Snowball USB Microphone (Brushed Aluminum)](http://www.amazon.com/gp/product/B002OO333Q/ref=as%5Fli%5Fss%5Ftl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B002OO333Q&linkCode=as2&tag=jasotuck-20&ref=jasontucker.blog) – $69.72 – Amazon.com
- [Røde Podcaster](https://www.amazon.com/dp/B000JM46FY/ref=as%5Fli%5Fss%5Ftil?tag=jasotuck-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000JM46FY&adid=13GH5QP27P49YVDN71QH&&ref=jasontucker.blog) – $229 – Amazon.com
- [Apogee MiC Microphone](http://store.apple.com/us/product/H8309ZM/A/apogee-mic-microphone?ref=jasontucker.blog) – $199 – Apple.com

# Main Steps

- Recording video from your screen
- Saving the file to your computer
- Uploading the file to Vimeo or YouTube
- Display video with your text documentation
- Profit

# Screencasting software

OS X

- *Quicktime* Free
- *ScreenFlow* $99 *[http://wpmedia.pro/screenflow](http://wpmedia.pro/screenflow?ref=jasontucker.blog)*
- *SnapzProX* $69 *[http://wpmedia.pro/snapzprox](http://wpmedia.pro/snapzprox?ref=jasontucker.blog)*

# Screencasting software

OS X

- *Screenflick* $29 *[http://wpmedia.pro/screenflick](http://wpmedia.pro/screenflick?ref=jasontucker.blog)*
- *Screeny* $14 *[http://wpmedia.pro/screeny](http://wpmedia.pro/screeny?ref=jasontucker.blog)*
- *Screenr* $19 / mo ☹ *[http://wpmedia.pro/screenr](http://wpmedia.pro/screenr?ref=jasontucker.blog)*

# Screencasting software

Windows

- *Camtasia* $99 *[http://wpmedia.pro/camtasia](http://wpmedia.pro/camtasia?ref=jasontucker.blog)*

# Screenflow

- Record Screen & PIP of you
- Edit video after recording
- Add annotations to the video
- Save video to local computer
- Upload video to Vimeo or YouTube

# Plugins

### WPHelp – Free

[http://wpmedia.pro/wphelp](http://wpmedia.pro/wphelp?ref=jasontucker.blog)

### Easy Contextual Help for WordPress – $12

[http://wpmedia.pro/contextual](http://wpmedia.pro/contextual?ref=jasontucker.blog)

# Hide your icons

*Camouflage* $6  
[http://wpmedia.pro/camouflage](http://wpmedia.pro/camouflage?ref=jasontucker.blog)  
Hide all of your stuff on the desktop

# Camouflage

![](https://jasontucker.blog/content/images/2020/01/camo3.gif)

# Highlight your mouse cursor

*mouseposé* $5  
[http://wpmedia.pro/mousepose](http://wpmedia.pro/mousepose?ref=jasontucker.blog)  
Hide all of your stuff on the desktop

# Mousepose

![](https://jasontucker.blog/content/images/2020/01/mouse.gif)

Photo by @[victorcab](https://twitter.com/victorcab?ref=jasontucker.blog)