Improving Support Documentation by using Video in the Dashboard - WordCamp LAX 2013
This weekend I spoke at WordCamp LAX 2013. I used the Markdown to Presentation tool Biggie to create the slides: http://bl.ocks.org/anonymous/raw/6664651/ Below is the text from these slides.
Jason Tucker
Improving Support Documentation by using Video in the Dashboard.
Why video?
Text Based Learner
vs.
Visual Learner
Here is why
- YouTube is the second largest search engine
- Over 6 billion hours of video are watched each month
- That’s almost an hour for every person on Earth
Look Great
- Clean the room you are recording in
- Control the noise in the room
- Light the room and you
Sound Great
- Blue Microphones Snowball USB Microphone (Brushed Aluminum) – $69.72 – Amazon.com
- Røde Podcaster – $229 – Amazon.com
- Apogee MiC Microphone – $199 – Apple.com
Main Steps
- Recording video from your screen
- Saving the file to your computer
- Uploading the file to Vimeo or YouTube
- Display video with your text documentation
- Profit
Screencasting software
OS X
- Quicktime Free
- ScreenFlow $99 http://wpmedia.pro/screenflow
- SnapzProX $69 http://wpmedia.pro/snapzprox
Screencasting software
OS X
- Screenflick $29 http://wpmedia.pro/screenflick
- Screeny $14 http://wpmedia.pro/screeny
- Screenr $19 / mo ☹ http://wpmedia.pro/screenr
Screenflow
- Record Screen & PIP of you
- Edit video after recording
- Add annotations to the video
- Save video to local computer
- Upload video to Vimeo or YouTube
Plugins
WPHelp – Free
Easy Contextual Help for WordPress – $12
Hide your icons
Camouflage $6
http://wpmedia.pro/camouflage
Hide all of your stuff on the desktop
Camouflage
Highlight your mouse cursor
mouseposé $5
http://wpmedia.pro/mousepose
Hide all of your stuff on the desktop
